Refund and Returns Policy

Effective Date: 22/11/2024

1. Overview

At SMSTechnologies.in, we strive to ensure that our customers are satisfied with their purchases. This Refund Policy outlines the conditions under which refunds will be issued, as well as the process for requesting a refund.. No Return Applicable .

2. Eligibility for Refunds

Refunds may be issued under the following circumstances:

  • If the product or service purchased is significantly different from what was described.
  • If the product or service is faulty or defective upon receipt.
  • If there is a billing error on our part.

3. Non-Refundable Items

Certain items and services are non-refundable, including but not limited to:

  • Products or services that have been used or consumed.
  • Custom or personalized items.
  • Digital products once they have been downloaded or accessed.
  • Services that have been fully delivered or completed.

4. Refund Process

To request a refund, please follow these steps:

  1. Contact Us: Email us at [[email protected] within 7 days of receiving your product or service.
  2. Provide Details: Include your order number, the reason for the refund request, and any relevant photos or documentation.
  3. Review and Approval: Once we receive your request, we will review it and notify you of the approval or rejection of your refund.
  4. Processing Refunds: If your refund is approved, we will process it within 5 business days. The refund will be issued to your original method of payment.

5. Late or Missing Refunds

If you haven’t received a refund within the stated time frame, please:

  1. Check Your Bank Account: Sometimes, refunds take time to be reflected in your account.
  2. Contact Your Credit Card Company: It may take some time before your refund is officially posted.
  3. Contact Your Bank: There may be a processing delay before a refund is posted.
  4. Contact Us: If you have done all of the above and still have not received your refund, please contact us at [email protected]

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and will be effective immediately upon posting. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

SMSTechnologies.in +91 99130 05192